Frequently Asked Questions

How does the custom writing service work?

Ordering a paper with us is an easy way towards academic success. All you are required to do is fill out an order form, make the payment and wait for the assignment to get completed within the deadline that you have chosen.

1. Fill the order form

2. Proceed with the payment

3. Your paper is completed and delivered to your prescribed email before deadline


Is your service confidential?
Please note down that we are a professional custom writing service and are totally confidential. We donít distribute any of your personal information to a third party. It is imperative for you to know that our support team would contact you only from the companyís contact number or from the companyís email address.

How can I apply for a discount?
If you think that there is a need to apply for a discount, you may contact us via live chat or write a note specifying your request to the support team. The coupon code will be then given to you by our team based on your history with us.

Is there a money back guarantee?
Please visit our Money Back Guarantee web page for any information regarding this.

Who will write my custom essay?
Our team of professional writers has various academic degrees from undergraduate students until Masters level writers that are arranged according to their specializations. Such an arrangement allows individually choosing a writer who fits to the requirements for writing a particular paper. To ensure the quality of our services, we carefully investigate the writer’s skills.

How will I be able to send my case studies/articles/materials etc to the writer?
After you are done filling out the order form you will automatically be provided with a personal order page. Any of the required material must be attached to the “files” section of your personal order page and it becomes visible for the writer. Another way to send the required readings to the administrator is in the form of email.

What is my personal order page? How does it work?
“Personal Order Page” Is a page that is for the customers to keep a track of the progress of their order, upload any material that they want on the paper and to communicate with their allotted writer and administrator.
If you are a return or regular customer of us you can always track your history and check all your previous orders by just simply clicking on “all orders”.

How will I receive my paper?
As soon as your writer gets done with your work you will receive a notification email with a link to your order page. You can download the paper by clicking on the link that is sent by us to your email address. You will be required to know your order number instead if you login separately.

How do I download printable Microsoft Word Version?
You can download a Microsoft printable version after you approve the PDF version. The file is then located in the “files” section of your personal order page and has a special mark stating MS Word version of the paper.

I didnt receive my order on the deadline date. What should I do?
Contact us immediately. You may contact us on live chat, call us or message us at our customer care centre. Our operator will examine your order and assist you the right way. You must contact us in the first place if you have any problem regarding the order getting late.

What if I don’t like my essay?
In case you are not satisfied by the quality of our work you may feel free to request for a revision from the “files” section on your personal order page stating the number of hours you can give the writer to go through it again. Please check our pricing policies for more information.

How can I pay for the Custom Written Paper? Is it safe enough to submit payments through your website?
We cooperate with two online payment companies that are PayPal and Money bookers to ensure the safety of our clients and for the speed of your money transfer just as those companies that are world known for their quality of services. Both the online paying methods are legally registered and have completed a number of money transfer operations for people as well as companies throughout the years. It takes only a couple of minutes for the online transfer to take place and we receive the funds.

Why is the price so low/high?
The service fee that we are charging is slightly higher than the industry average just because we make sure to give a truly attentive personal approach to our customers and provide them truly exclusive writing. You will notice that it does make a difference in the quality of work being produced by us. The price that we charge from our customers is reasonable keeping in mind the quality that we are guaranteeing.

Where is my writer from?
We employ professional writers from various English-speaking countries. Some customers require writers who possess a particular type of language. In such cases we look for a writer that writes in that particular language or style that the customer expects.

Is there a possibility of plagiarism in a completed order?
All the papers that are written by us are original. We have got our own plagiarism detection software’s that easily detect any kind of plagiarized content. Unlike other popular plagiarism detection systems that are being used by universities, we do not report to any of the public databases, therefore such checking style is safe. Therefore we assure to write your paper from scratch. So far we have written thousands of papers and had no plagiarism problems in any of them.

Do you keep a database for the pre-written essays?
No! We would like to stress upon the fact that all the custom papers are written from scratch by our writers according to the instructions and specifications of the customer.

What is the format that you use for your custom essays?
All the academic papers come in an accepted format with 1-inch margins on all the sides of it, 275 words per page, formatted according to the 12-point Arial font, and double-spaced. If you need any special formatting for your paper please let the writer know by including the requirements in the “Comments” box on the order page.

When will my essay be done?
We have different delivery options from 8-hours delivery up to 2 weeks. While placing an order you can choose for any of the options according to your deadline date. The time starts just after we receive the payment from your side.

How do I fill in the order form?
You are required to go to the order page, and then specify your topic of writing, page count, delivery date when you want it to be completed and the number of sources that you require.
You may place a free inquiry if you have any complicated instructions for the order and want to double check it.